Lufthansa Flight Delay Compensation
Lufthansa operates flights through Frankfurt and Munich. If your flight arrived 3+ hours late, EU261 may apply depending on the route and circumstances. Check free in 60 seconds.
Check My Lufthansa Flight →How much can I claim from Lufthansa?
- 🛫 Short flights (under 1,500 km) — €250
- 🛫 Medium flights (1,500–3,500 km) — €400
- 🛫 Long-haul (over 3,500 km) — €600
Clairo caps its estimate at €400 when both ends of the route are EU/EEA/UK airports, mirroring the intra-Community cap in Article 7(1)(b); it only estimates €600 where one end lies outside that area. Long UK–EU routes sit at the edge of that cap, so treat the figure as an estimate and check the position for your route.
Frankfurt–New York (~6,200 km) and Munich–Singapore (~9,700 km) both exceed 3,500 km, so they fall in the €600 band.
Is Lufthansa covered by EU261 compensation?
Yes. Lufthansa is a German EU-registered carrier. All Lufthansa flights departing from EU/EEA airports and all Lufthansa-operated flights arriving at EU/EEA airports are covered by EU Regulation 261/2004. This includes Lufthansa mainline, Lufthansa CityLine, and flights operated by Lufthansa but sold under codeshare.
How much can I claim from Lufthansa for a delay?
€250 for flights under 1,500 km (e.g. Frankfurt–London, Munich–Zurich), €400 for 1,500–3,500 km (Frankfurt–Cairo, Munich–Tel Aviv), and €600 for long-haul flights over 3,500 km such as Frankfurt–New York, Munich–Chicago, or Frankfurt–Singapore. Article 7(1)(b) sets €400 for intra-Community flights over 1,500 km, so the €600 band applies only where one end of the route lies outside that area; Clairo treats EU/EEA and UK airports as inside it, and long UK–EU routes sit at the edge of the cap.
How are pilot strikes assessed for Lufthansa flights?
It depends on the event. EU court decisions distinguish some action by an airline's own staff from external third-party action. Review who was striking, the facts and reasonable measures taken.
What about delays on Lufthansa partner flights (Austrian, SWISS, Brussels Airlines)?
Each Lufthansa Group airline is a separate legal entity with its own EU261 liability. If you flew on Austrian Airlines, SWISS, or Brussels Airlines, the operating carrier is responsible — not Lufthansa mainline. Check each airline's dedicated page for specific guidance.
How long do I have to claim from Lufthansa?
Claim deadlines depend on the applicable jurisdiction. Check current official guidance for the route and preserve your booking, submission and disruption evidence promptly.
Common Lufthansa delay reasons that qualify
- ✅ Aircraft technical or mechanical fault
- ✅ Crew duty time exceeded or scheduling problems
- ✅ Late arriving aircraft (rotational delay)
- ✅ Lufthansa IT system failures
- ✅ Lufthansa own staff strikes (assessed on the facts of the specific action)
- ❌ Severe weather at origin or destination
- ❌ Third-party ATC strikes or airspace closures
- ❌ Airport ground handler wildcat strikes
Checking a Lufthansa disruption
Lufthansa provides an online feedback and compensation process. Use Clairo for an initial route-and-delay screen, then verify the operating carrier and evidence about the disruption before submitting a claim.
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